ABOUT Sminders
Businesses are built on the foundation of exemplary client service..
SMINDER is an Field Service Management software works as a PaaS that helps Company to stay on track. The software offers a variety of useful features along with smarter functions which helps users understand real-time benefits, a wide range of services, and reminders for Services. By reminding customers of their service on time, Sminder simplifies the process of keeping track of customers, and helps them achieve their goals. It is accessible to all types of customers and business people.
We explore Software in a new way using the Mobile App, and retaining valuable customers and getting good drive engagement.
Sminder uses the latest mobile app helping eliminate paperwork, improve productivity & provide great service. The quality of our service and reliability makes us popular with our customers.
Sminder Service Software is a helpful Platform for our nationwide Indian Service based Businesses! which Streamlines Preventative Maintenance Scheduling, eliminates 50% of paperwork, and Creates follow-up reminders.
How Service Works
Lets move towards step by step
First- Sminder simplifies & streamlines your operations through this application, you can be reminded of upcoming services and this saves your time by automatically updating maintenance records.
Second- Using the app, customers can submit a complaint by simply entering their information, Specify the details of the service and the system will handle it the rest.
Third- As soon as the call is assigned, our Expertise will receive a job alert via SMS and notification.
Fourth- A representative from our company visits the site, fixes the issue, updates the job description with spare parts used, snaps instant photos, digitally signs with the customer, and requests a verification code to close the complaint.
What We Are Providing?
We Provider of Electronics Product Repair and services for residential properties. It facilitates users to book services along with a suitable date, time, and location. The company's service providers reach users' locations and provide the required services. Service Like AC, T.v, Refrigerators, Washing machine and more. Also, users can request same-day service via the Mobile Application and our Website.
Website For Customers
All customers provided the website URLs while purchasing the merchandise. They can add complaints, maintenance requests, and service requests from these URLs. The software of the company now includes these details. However, no client information is provided here. Employees of the company must manually enter consumer information such as name, number, etc.
QR Code Scanner For Customers
Company provided a QR Code Scanner. The company prints a QR code on each of its items. Customers scan the QR code to register their concerns when they have issues with the products or when the products need maintenance. By the name of the clients, these complaints are immediately entered to the software's database. The customer can then follow the progress of their complaints.
Software platform For Company
Software designed for the service provider businesses. Owners of businesses can manage their Customers details, Customers complaints, Service engineers details, AMC details, Products purchase details, Expense details related to the company's expenditure on service engineers, Service material or spare parts request management module, among other things. This Software is designed to manage online customer service processes smoothly without paper work or human labor.
Mobile App For Service Engineer
All service engineers are given access to the company's mobile app. Here, support engineers are given an address and access to the client complaint registries through this application. Service engineers investigate problems at customers' locations. If the issue was resolved without the need for any replacement parts, the service engineers added a photo of the resolution to the app and closed the issue. If any parts need to be replaced, the service engineer will order the spare from his app and explain why it is necessary. After the company supplies the necessary spare parts, a service engineer repairs the item, creates an invoice, collects payment, and resolves the complaint.
Are You Provide Delivery, Repair, Maintenance & Service Of ?
Why Sminder
Our mobile app is designed to cater to the essential needs of the service industry by ensuring organizations give the best solution to the customers and always up-to-date anywhere, anytime and ensuring everything on your to-do list is actually accomplished.
Eliminates paperwork
Application suitable for all services
Both Android and iOS versions are supported
An all-in-one maintenance solution.
Automatic notifications of upcoming events and services.
Manage Amc Contracts, Customer Details, product, Complaint, validity, client’s installment, purchase and control item inventory easily.
Sminder will provide service reminders on a weekly basis.
24 x7 Enable customers can book their complaint online, day or night.
Client can check his past history of complaints and service with proof details like technician photo, contact no and work details and pay for completed work.
It enables technicians and admin a quick view of their Jobs locations on map in his mobile app.
Know your cash flow with revenue reports on sale, complaint and service etc.
The easiest and fastest way to collect feedback about your complaint or service.
Sminder has many extended functionality in specific areas, or assists certain industries.
Why Choose us
A new system for managing Amc Contracts, Customer Information, Service, Complaints, Validity, Client Installments, Purchases, and Control Item Inventory.
Sminder will provide service reminders on a weekly basis. 24 x7 Allowing clients to file complaints at any time of day or night A client can evaluate his history of complaints and services, as well as payment information for work that has been done, by using evidentiary information such as a technician's photo, contact information, and job details. It allows administrators and technicians to quickly examine the locations of their Jobs on a map in his mobile app.
The quickest and easiest way to gather feedback on your service or complaint. Sminder offers numerous ways to enhance functionality in particular contexts or support particular industries.
How The Company Use this Software Platform?
Sminder is the Software Platform works as Paas (Platform as a Service) Model. All the Service provider Businesses Or Dealers or Distributers can used this platform for maintaining & management of the particular Businesses & Services.
Simple steps to use this Software.
- Registration
- Demo scheduling
- Take membership
- Use software as admin panel
- Add service engineer's details
- Add exiting customers details
- Add products/ services details
- Add AMC/ warranty at the time of enrollment of customers
- Add customers complaints on behalf of customers
- Look expense management of the service engineer
- Look material request sent by the service engineer
- Manage the customers complaint and allocate it the service engineer
- Customer's pending payment report
- customer's feedback reports
- Upcoming service renewal reports
Saul Goodman
Ceo & Founder
Proin iaculis purus consequat sem cure digni ssim donec porttitora entum suscipit rhoncus. Accusantium quam, ultricies eget id, aliquam eget nibh et. Maecen aliquam, risus at semper.
Sara Wilsson
Designer
Export tempor illum tamen malis malis eram quae irure esse labore quem cillum quid cillum eram malis quorum velit fore eram velit sunt aliqua noster fugiat irure amet legam anim culpa.
Jena Karlis
Store Owner
Enim nisi quem export duis labore cillum quae magna enim sint quorum nulla quem veniam duis minim tempor labore quem eram duis noster aute amet eram fore quis sint minim.
Matt Brandon
Freelancer
Fugiat enim eram quae cillum dolore dolor amet nulla culpa multos export minim fugiat minim velit minim dolor enim duis veniam ipsum anim magna sunt elit fore quem dolore labore illum veniam.
John Larson
Entrepreneur
Quis quorum aliqua sint quem legam fore sunt eram irure aliqua veniam tempor noster veniam enim culpa labore duis sunt culpa nulla illum cillum fugiat legam esse veniam culpa fore nisi cillum quid.
Contact Us
Get in touch
Location:
3, Panchratna Soc., Opp Sneh Sankul Wadi, Anand Mahal Road, Adajan, SURAT